FAQ

How do we find out about parcel that customer did not pick up?

When reservation expiration timeouted, we will send you the callback with reservatin id, state, and event time.

What character limit does the login and pin have for courier management?

There must be a 28 alfanumeric characters

What datetime format we must use in all requests and responses?

UTC

How we can get a PIN for couriers?

There are three types of PIN for couriers.

1. Static, that will be send you before our cooperation

2. Dynamic, that will be send you by API GET /box

3. Yourself defined PIN by couriers management API /courier

How I can get login credentials?

Please contact our business development manager. First you need to sign contract.